Welcome to
Business mastery
Your Mini Summer Sprint with BIG impact on your business!
This 4 week course will create and build your solid foundations so that you don't have to think about it anymore, to a place where you are proud of and where the revenue is flowing instead of chasing.
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Create an exceptional client experience so they refer you over and over again.
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When you create a raving fan they are a client for life and a client for life is a repeat client which more passive revenue and less work for you!
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Having a business run like a well oiled machine means you are level up, you are going places you only dreamed of. You can't run your business like you did when you first started, you've upgraded!
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This is where the BUSINESS MASTERY comes in. In 4 short weeks we will create, implement and generate systems so that you experience that "time freedom" that everyone is talking about on line instead of constantly looking at your phone and missing out on the things that are important to you.
Ohh how I love a good system that
actually makes you money!
I know that not everyone knows how to create or implement a good system, and effective one. It's one of my super powers and that is why I created this course. This is a "get it done and dusted" kind of course, in 4 weeks. you will have a new perspective on how to run your business and will have actual processes in place that are going to make you money, Do you ever feel like.....
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You are ashamed that you don't stay in touch with your clients?
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You are embarrassed by the lack of processes?
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The back end of your business doesn't match what people see on line?
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You spend too much time on your phone checking and refreshing to see if anyone reached out to work with you.
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You want to actually be present with your friends and family instead of worrying about your business.
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You are leaving money on the table.
See the thing is that most entrepreneurs are good at their craft, they aren't necessarily strong at the business side and creating these systems and that's totally okay, thats what the Client Lab is for. An easy step by step system so that you can implement these simple strategies to help grow your business.
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You are leaving a lot of money on the table, did you know that you can grow your business by
80% when you implement these simple shifts.
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This is why I've created the Business Mastery for you! The economy is changing, business is changing, it's more important than ever before to stay connected to your clients, stand out from the sea of sameness and to create those raving fans so that they refer you over and over again.
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Workflows - creating workflow and check lists so that you know where everything is in your business and nothing gets missed (aka missed revenue)
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Client Experiences - what if you had such a stream lined process that your business could even flow when you weren't "on" all the time. This also creates the repeat client!
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Templates to help stream line your processes and save you time so you aren't constantly recreating or searching for the same thing over and over again.
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Clients - knowing your numbers, where your clients are coming from and learn how to stay connected.
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All of this will have you be more productive with your time and will GIVE you back time and your bank account will thank you. You will be able to spend your summer doing what you love and with how you love instead of worrying about the second half of the year and wondering how you are going to make your year end goal.
BUILD THE FOUNDATION
In order to scale, grow or expand, a solid foundation is essential. It won't last long if it's built on mud and sticks, creating a rock solid foundation is what is going to leverage your business....and fast.
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I know, I know, I know....this is the last thing you want to be doing and trust me you are going to se the effects of taking this on in your business.
SO YOU CAN GENERATE SALES IN THE BACKGROUND OF YOUR BUSINESS
You've always been meaning to get
organized with this but...
Instead you find yourself always worrying about where your next client is going to come from.
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You don't actually know how to create the ultimate client experience or even know where to get started.
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You don't see how this can make you money.
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You are a genius when it comes to your business but don't even think about the client experience because you just want to deliver on what they hired you for.
with over 20 years of
LEVERAGING & BUILDING CLIENT EXPERIENCES
Let me show you how so you can get
back to doing what you love
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HOW WOULD IT FEEL OPEN UP YOUR EMAIL TO HAVE CLIENTS REQUESTING TO WORK WITH YOU OVER AND OVER AGAIN?
Having your onboarding system in place so when that client says "send me the contract" you have everything you need set up for a seamless process?
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What if you had email templates already set up so all you had to do was change a few details and it was already in flow?
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How would your client feel when they receive the most amazing client experience from the very first step of working with you?
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What would it mean for you and your business that you were able to stay connected with all of your clients no matter what stage they are at?
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This all builds relationships with your clients and this leads to referrals. Then you get to run your our business with leads coming TO you instead of YOU trying to hustle and grind to find your next client.
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Want to start calling in clients on repeat this month?
Finally get your processes in place so you can call in your dream client without you being "on" all the time. Check it off your list so you can actually spend time with who you love instead of worrying about where your next client is coming from.
Create custom templates and processes for all areas of your business so that you have a brand standard. This will enhance the client experience and result in referrals...who doesn't love referrals?!
Create the most amazing client experience? Set yourself apart from the sea of sameness and create deep connections with clients. It's a massive missing in todays market...no matter what market you are in.
Here is what you will accomplish
week by week
Week 1
The Clean up - Client Information, gathering all of your client information and getting in stored in one place (either an excel doc or a CRM), why is it important to have complete information, what will we do with this information? This is the foundation of the rest of your business, where is your business coming from, when were you last in touch, how much are you charging (and when was the last time you increased your prices? And so much more important data in order to grow your business effectively. I'm going to teach you what to look for and how to leverage your services. But first we need to know where it's all coming from before we know where we want to go.
Week 2
The Client Experience - We will set the stage as to how you want to operate your business, how do you want your clients to feel when they work with you. Your on boarding and off boarding standard procedures. We will create specific check lists for your business. You know you want to stay in touch with your clients but you don't know how or don't want to seem annoying or like you are bugging your clients. You are going to get a step by step process on how to create this for your business. You will finally have a specific outline and a touch point system for your business and a clear path to implementation that you've always wanted but never knew how to create it.
Week 3
The Communication Hub - You know you want to stay in touch with your clients but you often don't know what to say or how to say it, you always feel like you are "selling". This week we are going to get your email templates organized, your newsletters outlined. This will be a duplicatable system that you can use year over year. You will no longer stare are your computer wondering who you need to reach out to and what to say. This is where we build your authority by delivering value to your clients and have you stand out form the sea of sameness.
Week 4
The Execution - How do you make this all work and how to plan for an efficient business? I've got you covered. This last week we will create a budget for all of this, you will have processes that you are proud of and that get you excited to share your business. You will learn to build trust with yourself, improve your payment collection, have referrals coming in with ease and you'll have a way to acknowledge your clients and referrals so they are your raving fans that buy from you over and over again!
How can BUSINESS MASTERY
help your business?
Never miss out on a sale because you weren't in touch. Stay connected to your clients, gain access to client check lists and workflows for your business. This will give you back more time freedom than you ever imagined.
On boarding, off boarding and everything in between! Again when you have a system in place you can focus on what you really love doing and actually experience that time freedom that everyone is talking about.
Create the most unique experience for your clients, be the industry leader when it comes to bringing back the art of customer service for your clients.
Whats next and I have a question...
How long is this course?
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This is a 4 week course. We are getting this done and dusted for you, finally get it off of your list of things to do and create the space for the most amazing second half of the year.
What kind of business is this best suited for?
If your business is client facing or on line then this is for you!
Is this a do it yourself or will you be helping me along the way?
I will be leading you through 4 hours of instruction. Each week will be a different module and you will be able to complete tasks on the call and in between each session.
When does it start?
Next monthly round starts in July!